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How to Fix Your ExpressVPN Not Working?

Is ExpressVPN not working? Stay till the end for all the solutions.

ExpressVPN is a top-rated premium VPN service with a large following of dedicated users. However, even the most well-designed computer programme might malfunction at times, resulting in an inconvenient error message.

There are a few possible reasons why ExpressVPN isn’t working for you. The VPN server you want to connect to is down for maintenance, your VPN connection is being blocked by antivirus, you’re using an old version of the ExpressVPN client, your VPN server is experiencing traffic overload, and so on.

What Are The Reported Issues?

The app is stuck on macOS Catalina, which has recently been reported as a problem.

There was a new bug recently identified in ExpressVPN for Mac on macOS Catalina. There is a flaw in the ExpressVPN app that causes it to freeze and get stuck halfway through setting up a connection.

Possible answer

If you’re having trouble, make sure your ExpressVPN macOS software is up to date. If the update does not appear, go to ExpressVPN’s official website and manually download the latest version. ExpressVPN may have stopped working because your app is out of date. To get the ExpressVPN app to work on your Mac, follow these steps:

  • Go to Applications > Locate ExpressVPN and drag it to the trash.
  • Search for ExpressVPN in Finder and uninstall any linked apps that you discover.
  • Go to the ExpressVPN website and download the most recent version of the app.

As a result, reinstalling the latest version of the ExpressVPN programme on your Mac device will immediately resolve the issue. Also, try updating your macOS to the most recent version to resolve the problem.

If ExpressVPN isn’t working for you, here are some quick fixes you can try before contacting customer service.

How to Quickly Resolve the ExpressVPN Not Working Problem?

There could be several reasons why ExpressVPN isn’t working for you. Some of the most prevalent causes of ExpressVPN, not connecting issues, as well as their solutions, are listed below. The most logical way to approach these troubleshooting methods is to try one remedy at a time and see if your problem has been resolved.

Test your internet connection

Whether you can’t access the internet while connected to ExpressVPN, consider disabling it and seeing if your internet connection improves. If your internet connection is the problem, try the following:

  • Unplug your router’s cable, wait a minute, and then reconnect it.
  • Go to Speedtest now and take a brief test.
  • Call your internet service provider if you still can’t get your internet to operate.

The locations of ExpressVPN servers can be changed

The first thing you should do is attempt to relocate the servers. ExpressVPN has over 3,000 servers in 94 different locations, so you have a lot of options. Certain servers in the network may experience technical issues that are eventually rectified by the provider.

So, connect to several ExpressVPN server locations and see what happens. You should be able to utilise ExpressVPN with other servers if the problem is server-specific. Also, while ExpressVPN may be used with torrents on any server, it will automatically transfer you to alternate server locations where P2P files can be safely downloaded.

Update the ExpressVPN application

If you’re still using an older version of ExpressVPN, you should upgrade. To get the latest ExpressVPN app, uninstall the old one first, then go to the official ExpressVPN website to get the latest version for your device. Then go ahead and download and install it on your computer or mobile device.

Because old programme versions are no longer officially supported, they are prone to problems and connection issues. Furthermore, running these programmes is problematic from a security standpoint. As a result, it’s critical to make sure you’re running the most recent version of ExpressVPN for the best performance and security.

ExpressVPN Not Working Issues in Specific Situations 

Here are some of the services, devices, and platforms with which ExpressVPN has been known to have issues, as well as their quick fixes:

Router troubles with ExpressVPN

ExpressVPN provides firmware for particular router brands and models to make connectivity easier. You may find instructions for configuring ExpressVPN on routers here.

If you still can’t connect after installing and configuring the ExpressVPN firmware, try disconnecting all cables from your computer, modem, router, and any other devices, then turning off and on the router for 30 seconds. Also, make sure you’re using the most recent ExpressVPN version.

ExpressVPN Not Working in China?

The following actions are one of the fixes that work for ExpressVPN mobile users in China:

  • Go to Settings > Applications > Manage apps > ExpressVPN > Data that is easy to understand.
  • Reopen the ExpressVPN app once the data has been cleaned.

Additionally, some ExpressVPN servers are more effective in China than others. These are the following:

  • Hong Kong is number one, Tokyo is number one, and Los Angeles is number three.

One of the few VPNs that work in China is ExpressVPN. Chinese VPN filtering technologies, also known as “China’s Great Firewall,” are incredibly effective and capable of blocking even the most powerful VPNs.

If you’re having trouble setting up ExpressVPN in China, follow the steps above. If the problems persist, you must approach customer service.

Frequently Asked Questions 

Why is ExpressVPN not working for me?

You may experience connectivity troubles because some websites ban IP addresses linked with ExpressVPN. To resolve the problem, try switching servers.

Why can’t I sign in to ExpressVPN?

If you can’t log in to your ExpressVPN account, it’s possible that you’re using the incorrect username, password, or activation code.

Why can’t I connect to ExpressVPN?

It’s possible that you’re having trouble connecting to ExpressVPN because you’re using the incorrect protocol. To see if it works, try switching to each available protocol one at a time.

Why is ExpressVPN not working and constantly disconnecting?

It’s possible that the device you’re using, its operating system, or the type of connection you’re using is causing your ExpressVPN app to disconnect at random. Contacting ExpressVPN’s support team is the simplest way to resolve this issue.


ExpressVPN is the most well-known VPN provider on the market. It’s also one of the most reliable VPNs for Mexico and other Latin American countries. Even this VPN, however, is not immune to mistakes and flaws. If you’re an ExpressVPN user, try the procedures listed above to remedy any problems you’re having.

Shahek Raza
Shahek Raza
Articles: 384

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